Application Note 1030: OpenLM license usage monitoring according to projects – v1.8.

General

OpenLM is able to record information about the usage of various licenses and allocate them to different company projects. This ability facilitates license allocation according to organizational projects, and can also serve as a mean to effectively charge-back license usage expenses according to these projects.

This ability complements OpenLM’s license monitoring capabilities; integrating license usage optimization with Active directory synchronization, Project assignment, and monitoring a variety of  license managers such as FlexLM (Flexnet), Sentinel HASP, Sentinel RMS, RLM, DSLS, LM-X, IBM LUM, and MathLM.

Scope

The Project license usage recording capability is available for OpenLM from version 1.6 onwards. In the 1.8 version, some modifications have been made:

  • The configuration of Project monitoring was shifted from the OpenLM Server configuration tool to the EasyAdmin web application.

  • Administrative capabilities have been added, such as Enabling / Disabling a project, assigning it a priority and expected duration, and marking the project’s completeness percentage.

  • Projects can now be assigned to user groups (not just to individual users), and

  • Projects can be introduced by end-users via the OpenLM Agent module.

This Application Note describes the feature as implemented in the 1.8 version.

Project usage reporting

The Project usage reporting is available on the EasyAdmin web interface. Click OpenLM Start → Resports → Project usage in order to see the report. Set the filtering options on the left-hand side of the screen, and click the ‘Apply’ button in order to run the usage query. It is also possible to view the report in a chart format, or extract the information to a CSV file (green arrow icon at the bottom) and manipulate it on a spreadsheet software.

However, before having any information to report – it is necessary to set up the projects. Please follow the section below in order to do so.

Projects Settings

The “Projects Settings” screen defines the policy of the Project usage monitoring capability. In order to open it, click the OpenLM ‘Start’ button → ‘Administration’ → ‘Projects’ icon.

Notes:

1. Projects’ information logging requires the installation of the OpenLM Agent (Either Active Agent or Utilizer Agent) on the end-users’ workstations.

2. When the OpenLM server is configured to employ user permissions, access to this window requires administrative privileges.

The ‘Projects’ window appears:

Note:

The project configuration window was moved in OpenLM version 1.8 to EasyAdmin (under the Administration menu. Following is an account of its different configuration objects:

Log Projects Information

Check the Log projects information checkbox to start recording license usage information according to projects’ allocation.

Minimal Usage Duration for Project

This setting defines the shortest duration for logging purposes. Shorter periods would be merged together to form significant usage periods. For example, if the minimal duration is set to 5 minutes, and a user has opened the application for only 3 minutes, this usage period will not be accumulated to the current session, but rather merged with the following session.

Agent’s Behavior Settings

These settings define what the end-users will see on their workstations if they work on more than one project for their organization. If the workers are only allocated to one project in EasyAdmin then OpenLM will log their license usage without the need to take any action when the software is started. If the users work on more than one project then a dialog box will appear on their screen prompting them to select the current project.

Hide projects option from menu

Deny users the ability to determine the name of the project on which they’re working.

Projects window fades away after

OpenLM enables users to ignore the project dialog box by having it fade away after a predefined number of seconds. The Projects window fades away after setting defines the number of seconds after which it becomes invisible.

Allow creation of projects in Agent

This option has been introduced in the OpenLM 1.8 version.

The OpenLM project management module facilitates project creation via the OpenLM Agent. Check this box to enable this option, thus adding the “Create New Project” menu item in the OpenLM Agent interface (see image below).

When an end-user selects this option, the “Create new Project” window opens. The user then could create new projects and associate themselves to them.

Modification of these projects will be possible in EasyAdmin only. The origin of creation of the project will be apparent in the EasyAdmin Projects list window.

Show unassigned projects

By default, users can only see projects they are assigned to in the Agent → Set Active Project menu option. Checking this box will produce a list that contains all enabled projects in the system and the user will be able to select any project from this list. This option has been introduced in the OpenLM 1.8 version.

Support Environment Variable

The LM_PROJECT env. variable support is a backward-compatibility option, that supports this variable for registering projects. The variable is defined separately for each workstation, so there is no option of overriding its value between users.

The environment variable option is disabled by default. It is recommended to use the OpenLM supplied solution, unless backward support of the environment variable option is required.

The “Add unknown project” option presents an administrative filter for project names that are unknown to the OpenLM server:

  • Checked: The unknown project will be set and added to the list of projects.

  • Unchecked (default): The unknown project will not be set.

Selecting the active project

When logging of project information is enabled (see above), work hours need to be assigned to a specific project. When there is only one project – that project will automatically be assigned all the working hours. When there are more than one project – it is up to the end users to report on what project they are currently working.

1. One option for the end user to set the Active project is to right-click the Agent icon, and select the “Set Active Project” option.

2. Another option for setting the Active project is by a pop-up window. The appearance of this pop-up is configurable by options in the ‘Projects’ window, which was mentioned above.

Display at license retrieval

The default option is to prompt the worker to select the project when retrieving a license. This is a very useful way to ensure accurate logging of the project information, therefore the recommended setting is to leave the checkbox turned on.

Display periodically every

Users may start to work on one project, and then switch to a different one, without changing the Active Project setting. If this checkbox is ticked, a dialog box will pop up in a predefined time interval, according to the number of minutes set by the user.

Project creation in EasyAdmin

In the previous section, we have seen the mathod for creating project via the Agent. Projects can also be created via the EasyAdmin “Add project” window.  

In the “Project details” tab, the Administrator can set up the following characteristics:

  • Project name

  • Start and End time for the project

  • Number of working hours allocated to this project

  • The project’s priority, and

  • The project’s completeness percentage.

Users and user groups may be assigned to the project upon its creation, via the ‘Users’ and ‘Groups’ tabs. After configuring these items, click the ‘Save’ button.

Editing existing projects

The new project would be apparent in the Projects list window. In order to access this window, Click the EasyAdmin Start button → Users and Permissions → Project List.

This window presents options to create new projects, as well as to delete or edit existing ones. It is split to two panes:

  • The left pane serves as a filter for projects to be shown on the list on the right pane.

    • The Priority drop-down list presents Low / Medium / High priority levels.

    • “Created in” marks whether the project was created by the Agent or via the EasyAdmin window: Admin / Agent

  • The right pane consists of a list of the existing projects, and an action bar at the top.  Click the top bar icons to add a new project, delete a selected project, Edit a selected project’s properties, Enable or Disable a selected project.

Attaching users and user groups to the project

After creating a project, it is time to bind users or user groups to the different projects, according to organizational preferences. In order to do so, select the target project, and select the Users or Groups tab in the ‘Add project’ window. Then select the User or Group that would be attached to the project, and click the ‘Add’ button.

Appendix A: Projects information logging in v1.7

This application note relates to the OpenLM 1.8 version. As stated in the scope of this document, most Projects information logging capabilities are already existent in the 1.7 version. The main change of interface is due to the shift of the configuration from the OpenLM Server configuration tool to the EasyAdmin web application. Below is a screenshot of the 1.7 Projects setting tab on the OpenLM Server configuration tool for comparison.

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Application Note 1001_b: Configuring OpenLM to interface the Sentinel RMS license manager

Scope:

OpenLM supports the monitoring of a wide variety of license managers such as Flexera FlexLM ( Flexnet ), Beta LM, IBM LUM, DSLS, Sentinel HASP, Sentinel RMS, RLM, and LM-X. This application note elaborates the steps required to configure OpenLM to interface the Sentinel RMS License Manager, and obtain reliable license reports and usage statistics.

Enabling the OpenLM server to work with RMS

In order to configure OpenLM to work with  Sentinel RMS, please follow this procedure:
1. Download lsmon.exe and lsapiw32.dll . These files aren’t included in the OpenLM installation package. For information on how to obtain these files, please contact OpenLM on support@openlm.com.
2. Copy these files to “C:\Program Files\OpenLM\OpenLM Server\LM”
3. Enter the OpenLM Server Configuration Form. Select the LM Tools tab → RMS.
4. Type in the full path of the executable file, i.e.:  “C:\Program Files\OpenLM\OpenLM Server\LM\lsmon.exe” in the “RMS executable file” text box.

See the following image for further clarification:

Introducing a new Sentinel RMS server

After configuring the OpenLM configuration tool to work with Sentinel RMS as elaborated above, the user may introduce an new  Sentinel RMS server under the License Servers tab:
1. Select the “License Servers” tab.
2. Select the RMS type from the “Type” dropdown list.
3. Type in a meaningful description in the “Description” text box.
4. Type in the appropriate “Hostname” and “Port” numbers. The Sentinel RMS default port is 5093.
5. Check the “Enabled” check box.
6. Click the “Apply” button. The  Sentinel RMS server is now ready to interface the OpenLM.

OpenLM Broker configuration for RMS

The OpenLM Broker is an optional though highly recommended component, that should be installed and configured on the RMS license manager machine. It provides accurate license statistics, and facilitates communication between the OpenLM Server and the License manager.

First, download and install the latest OpenLM Broker version. Follow the installation and configuration instructions on the OpenLM Broker configuration Application Note.

In the License server port dialog, select the RMS license manager type from the ‘Type’ dropdown list.
In the port’s Commands list make sure the ‘status’ command is
lsmon <License Server Name>

Document Revision Table

Version Author Date Changes
0.1 Orik May1, 2012 Preliminary
1.0 Orik Jun3, 2012 Revised.
1.1 Orik Jun6, 2012 Added Broker

 

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OpenLM Hotfix: Broker version 1.7.2.0 for IBM-LUM and LM-X license managers

The OpenLM Broker version 1.7.20 is a Hotfix version, dedicated for the solution of an issue that was raised by a customer.

Issue description:

The IBM LUM license manager was not configured correctly on the Broker configuration interface, when Java JRE 1.7 was installed on the PC. It was configured correctly for JRE 1.6.

OpenLM recommends to download and install version 1.7.20 of the OpenLM Broker on IBM LUM and LM-X license servers that run JRE 1.7.

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OpenLM Version 1.8 Preview

The upcoming OpenLM release version 1.8 is a major milestone in the development process of the OpenLM license management system. This version has been in preparation since October 2011, when version 1.7 was released, and is expected to be officially released by the end of 2012.

Version 1.8 incorporates many bug fixes, performance improvements and new features that were required by our expanding circle of trusted customers. These changes have increased OpenLM’s robustness and made it less prone to errors.

Version 1.8 also integrates some architectural changes that have expanded OpenLM’s ability to further develop license usage control and monitoring. Here are some of the main highlights of this new version.

Database manipulation

Version 1.8 enhances the administrator’s capabilities to manipulate the OpenLM database:

  • Archive or delete old data,

  • Extract irrelevant users, delete unnecessary groups, or even

  • Use multiple OpenLM servers on a single Database. This is a prerequisite for providing support for cloud – computing license management environments.

EasyAdmin

Many changes have been made to the EasyAdmin administrative interface, making the presentation of usage reports more efficient, robust and better designed. Here are some of these enhancements:

  • Support of the Apple Safari Browser
  • License Expiration date filtering
  • License Manager Up-time logging
  • Improvements in License usage reporting (e.g: Flexnet / FlexLM reporting).
  • Improvements Feature usage reporting: accessible from every workstation.

Packages

Software packages are automatically recognized, and populated by the software product  which are members  of these packages.

User Group monitoring

The group monitoring tool would be integrated into OpenLM v1.8, and enhance OpenLM’s ability to provide clear group-related license statistics.

Support of new License management tools

The addition of license management tools to the expanding portfolio of OpenLM’s supported license managers is an on-going task. Version 1.8 already incorporates the support of FlexLM / Flexnet, Sentinel RMS (Aspentech SLM), DSLS, IBM LUM, Sentinel HASP, LM-X (Altair), Reprise RLM, Beta LM, Mathematica LM (MathLM), and Easycopy, and the list is constantly expanding.

Version 1.8 has seen the addition of Beta-LM, Mathematica LM (MathLM), and DSLS. In addition to that, support of some license management tools was enhanced, for example – the IBM_LUM license manager has been added expiration date and license denial indications.

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OpenLM Software University Program

OpenLM is a worldwide operating software specialist for management and monitoring of network licenses (floating, concurrent user, token based) utilization. OpenLM’s Software provides a comprehensive management solution for license management software such as FLEXlm, FLEXnet, Sentinel RMS, Sentinel HASP, RLM, IBM LUM DSLS and LM-X.

Universities naturally hold an extensive profile of licensed software applications, a vast population of users set in various groups, and different levels of license usage permissions. Handling a database of this magnitude and complexity is a real challenge.

This is where OpenLM’s benefits show. OpenLM eases the management of diverse license databases, and introduces the option for cost allocation per usage for software licenses, thus reducing usage costs considerably, and minimizing the need for further license acquisition.

In order to improve OpenLM’s cooperation with universities, OpenLM has introduced its new university program. This program provides a professional solution for universities to manage and monitor the utilization of software products like CAD, CAE, Software Engineering and GIS. The program’s pricing scheme takes the universities’ financial considerations into account.

We are convinced that the apparent assets that the OpenLM software brings to license management would be highly appreciated by Universities, and that these benefits would be embraced by faculties such as Engineering (Electrical, Mechanical, Aerodynamics, etc), Physics, Informatics, Architecture and Geo-sciences. OpenLM has been known to improve the utilization of prominent licensed application such as  Autodesk Autocad, ESRI ArcGIS, MATLAB, PTC and CATIA by as much as 30%.

Universities and departments that are interested in this program should contact OpenLM through info@openlm.com.

 

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Application Note 1019: Monitoring an IBM LUM License server using the OpenLM Utilizer

General

The OpenLM Utilizer supports the IBM LUM license server. IBM LUM licenses are used by various software vendors, the main being Dassault Systems (Catia software). In order for OpenLM to support the LUM License server it has to be able to access the LUM License server remotely or locally. Different configuration options are supported by OpenLM that allows system managers to configure license servers located on LAN and WAN networks.

Table of contents

General
System Configurations Options
IBM LUM and OpenLM on the same machine
IBM LUM and OpenLM on separate machines
Configuring the OpenLM Broker to push usage information to the OpenLM Server
Configuring the OpenLM Server machine to query usage on the IBM LUM License server
Adding an IBM LUM license server in the OpenLM server configuration form
IBM LUM Support Level
Summary

System Configurations Options

OpenLM Supports flexible configurations for LAN or WAN networks. This section elaborates these configurations. Most of the information in this section is also relevant to other license servers such as SafeNet RMS, SafeNet HASP, FLEXlm, FLEXnet, RLM and others.

IBM LUM license server and OpenLM on the same machine

This is the most simple configuration but not a very realistic one. Most companies have more than one license server and because of that, they install OpenLM on a separate machine. When OpenLM server is installed on the same machine as the IBM LUM License server, there is no additional configuration steps; just add the server name and port to the configuration.

IBM LUM license server and OpenLM on separate machines

In this scenario, the OpenLM Server is installed on one machine and the license server is installed on another. The problem we have to solve is how to enable the OpenLM Server to access the LUM License Server. There are two possible solutions:

  • Employ the OpenLM Broker to send IBM LUM usage data to the OpenLM Server.
  • Configure the OpenLM Server machine to be able to query usage on the IBM LUM License server.

Configuring the OpenLM Broker to push usage information to the OpenLM Server

This is the most simple solution but it requires access to the license server machine for installation. OpenLM Broker software is reading the license usage locally and pushing the information to OpenLM Server.
Installation of the OpenLM Broker requires Java JRE. It can run on any operating system supported by Java; hence OpenLM supports Linux, Windows and UNIX license servers. Please refer to the OpenLM Broker quick start Application Note for further information.

OpenLM supplies an updated version of the IBM LUM executable file i4blt.exe. On occasion, this file may be non-compliant by version to the one that runs the IBM LUM license manager. If this occurs, please change the path fo IBM LUM commands in the OpenLM Broker, as elaborated in this trouble – shoot article.

Configuring the  OpenLM Server machine to query usage on the IBM LUM License server.

The IBM LUM Server enables other machines to query license usage and perform other actions remotely. For a full install procedure please consult the IBM LUM documentation. The following list is a short overview of this procedure.

  1. Install Java JRE on the OpenLM Server machine.
  2. Make sure that you have IIS installed and configured on the OpenLM Server Machine.
  3. Install the LUM software on the OpenLM Server machine. There is no need to configure the OpenLM server machine as an LUM server.
  4. Add a reference to the OpenLM Server on the IBM LUM License server.
  5. After installing the LUM software on the OpenLM Server machine, the i4ls.ini file is created. For Windows versions Vista and beyond, copy this file from

C:\Users\<Username>\AppData\Local\VirtualStore\ProgramData\IBM\LUM  to C:\ProgramData\IBM\LUM.

For pre-Vista versions, copy this file from

C:\Documents and Settings\All Users\Application Data\IBM\LUM to

C:\Users\All Users\IBM\LUM

Note that if you use the Server’s IP instead of its name (for instance if the servers  are located on different DNS domains so that DNS resolution does not work), a ‘#’ symbol must precede the IP.

Adding an IBM LUM license server in the OpenLM server configuration form

Like the configuration of FLEXlm and SafeNet RMS Services, the configuration of an IBM LUM is simple and straight forward:

  1. Open the OpenLM Server Configuration, on the License Servers tab.
  2. Click the ‘Add’ button. Type in the License Server name (e.g.: olm_test_lum2) and port number (e.g.: 9999).
  3. Select ‘LUM’ in the license server ‘Type’ drop down menu.
  4. Type in a verbal Description in the ‘Description’ text box (e.g.: new LUM license manager)
  5. Click the ‘Apply’ button. A restart notification appears.
  6. Click the ‘Restart now’ button. That’s it: the OpenLM Utilizer is set to monitor the LUM license server.

IBM LUM Support Level

The main functionality of the OpenLM Utilizer is also applicable to IBM LUM licenses. In addition, the OpenLM Utilizer facilitates unique IBM LUM features, such as feature versions.

The main OpenLM supported features for IBM LUM include:

  • License inventory reporting.
  • License expiration alerts (from OpenLM v1.8).
  • Current license usage.
  • Usage reports and charts.
  • License billing for groups or projects.

Summary

IBM LUM (License Use Management) is the IBM product for technical software license management (analogous to FLEXnet, being Flexera’s  license management product). The OpenLM Utilizer fully supports the IBM LUM software, and provides a flexible architecture for complex configurations.

OpenLM supports unique features of IBM LUM such as versions for features. Advanced OpenLM features such as License Usage Billing, Usage Reports and Usage Charts are supported for IBM LUM.

Revision Date Author Notes
0.1 – Preliminary Nov27, 2011 Preliminary
1.0 May13, 2012 License expiration alerts:  from OpenLM v1.8.
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Trouble Shoot Form: Broker Item 003 (LUM licenses don’t show up in EasyAdmin)

 

Title LUM licenses don’t show up in EasyAdmin
Category Broker
Date Nov 11, 2011
Handled by
Relevant Links http://bug.openlm.com/view.php?id=225
Applies to license managers LUM
Applies to license model Floating licenses, Network licenses, Concurrent licenses, Node Locked
Symptoms LUM licenses don’t show up in EasyAdmin.
Observed during dubug 1. The Broker was not sending any information to the OpenLM Server
2. The Broker “test connectivity” button clicked: Broker saw the OpenLM Server OK.
Trouble shoot process 1. Upgraded Broker version.
2. Changed the I4BLT.EXE path from the OpenLM folder to one supplied by the application vendor.
Solution Found (Found/Pending/Known Issue)

Symptom

LUM licenses don’t show up in EasyAdmin.

Solution

1. Upgrade the OpenLM Broker on the license server machine. Refer to the Application Note for reference.
2. As part of the OpenLM package, the latest version of the I4BLT.EXE file is supplied. This file may not be inter-operable (version too new) with the licensed application version. If this is the case, please follow these steps:

Changing a single port’s configuration

  1. Open the OpenLM Broker configuration tool.
  2. Select the relevant License server.
  3. Check the “Update to the following path” radio button
  4. Click the “Edit” button. The text box becomes active.
  5. In the “Path” text box, type in the path of the I4BLT.EXE file in the LUM folder, originally supplied by the application vendor.

This configuration change may also be achieved by individually typing the I4BLT.EXE file path in each Broker command text box.

Changing all ports’ configurations

  1. Open the OpenLM Broker configuration tool.
  2. Click the “Advanced Settings” wrench icon. The Advanced settings window opens.
  1. Click the “Edit” button. The text boxes become active.
  2. In the “I4BLT Path” text box, type in the path of the I4BLT.EXE file in the LUM folder, originally supplied by the application vendor.
  1. Select a specific port’s “Commands” list item. The “Commands” window opens.
  1. Check the “Update according to advanced settings” radio button, and click the “Update” button. The I4BLT path of the specific port is changed.
  2. Repeat steps 5 & 6 for all ports.
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Trouble Shoot Form: OpenLM Server Item 001(Unable to upgrade OpenLM server version)

 

Title Unable to upgrade OpenLM server version
Category Installation
Date Nov 03, 2011
Handled by Rachel, Oren
Relevant Links
Applies to license managers FLEXlm, FLEXera FLEXnet, IBM LUM, HASP, RLM, Sentinel RMS
Applies to license model Floating licenses, Network licenses, Concurrent licenses, Node Locked
Symptoms “After upgrade, server configuration will not run”
Customer could not uninstall The OpenLM Server module, due to lacking permissions.
Observed during investigation Customer could not uninstall The OpenLM Server module.
OpenLM Server Service was not uninstalled.
Trouble shoot process Uninstall and reinstall the OpenLM Server Service manually.
Solution Found (Found/Pending/Known Issue)

Symptom

The customer complained that after upgrading the OpenLM server, the server configuration form would not open.

Observed during investigation

The customer could not uninstall the OpenLM server module. Although being set as an administrator with administrative privileges, he was denied the ability to uninstall the OpenLM server service.

Solution

1. Back up the Database.
2. Uninstall the OpenLM server service, using a CMD file:

  • Compile a CMD file (e.g.: myUninstallFile.cmd) from the following code.
  • Run the CMD file as an administrator: Either from a command line, or Right-click on its icon, and choose to run it as an administrator.

// Stop the OpenLM Server service
net stop “OpenLM Server”
// Uninstall the OpenLM Server Service
“C:\Windows\Microsoft.NET\Framework\v4.0.30319\installutil.exe” /u “C:\Program Files\OpenLM\OpenLM Server\bin\OpenLM_Server.exe”
// Wait for the user to click any key
pause

3. Uninstall the OpenLM Server Using the Windows Control Panel.

Note: The OpenLM server service may be reinstalled using a CMD file in a similar manner to that of the uninstallment process:

  • Compile a CMD file (e.g.: myReinstallFile.cmd) from the following code.
  • Run the CMD file as an administrator: Either from a command line, or Right-click on its icon, and choose to run it as an administrator.

// Reinstall the OpenLM Server Service
“C:\Windows\Microsoft.NET\Framework\v4.0.30319\installutil.exe” “C:\Program Files\OpenLM\OpenLM Server\bin\OpenLM_Server.exe”
// Wait for the user to click any key
pause

4. Restart the OpenLM server service.

5. Download and run the latest OpenLM server version (MSI file)

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Application Note 1000: OpenLM system structure overview

Application Note 1000: OpenLM system structure overview

Table of contents

OpenLM
OpenLM’s customer testimonials
The OpenLM solution
Components of the OpenLM system
Block Diagram
OpenLM Software Modules
OpenLM Server
OpenLM EasyAdmin
OpenLM Broker
OpenLM Alert
OpenLM Utilizer Agent
OpenLM Active Agent
OpenLM External Data Base (DB) Support
OpenLM Groups & Projects
OpenLM Role Based Security
OpenLM Option File Management
OpenLM Logs Uploader

OpenLM

OpenLM is a licensing management software company with an international install base. Companies that use OpenLM’s software range from global corporations and nation-wide companies to small offices. Our company’s commitment to innovation guarantees that our clients constantly receive updates with the most advanced technology.

OpenLM’s customer testimonials

Please review a partial list of OpenLM’s satisfied customers,

http://www.openlm.com/index.php/about-us-topmenu-3/customers

and their testimonials:

http://www.openlm.com/index.php/support/testimonials-topmenu-29

The OpenLM solution

OpenLM’s Software provides a comprehensive management solution for license management software such as FLEXlm, FLEXnet, Sentinel RMS, Sentinel HASP, RLM, IBM LUM and LM-X. The software provides productivity tools for system administrators, managers and end users. OpenLM’s software supports the major trends in the field of license management, e.g.: license consolidation, Usage charge back (usage billing), usage trend analysis etc. The software provides a comprehensive solution that combines the best of breed software, superior support, implementation and consulting services, in order to ensure your success.

OpenLM is proudly ISO9001:2008 certified by the ANAB (the U.S. accreditation body for management systems), and an ESRI business partner.

OpenLM’s solution is tailored according to specific customer needs, optimizing the licensing system and increasing software productivity.

Components of the OpenLM system

OpenLM’s basic software package includes the core OpenLM Server module and its user interface; the OpenLM EasyAdmin module.

In addition to these core components, the OpenLM Broker and the OpenLM Utilizer Agent modules are incorporated in the basic software package, but their installation is not mandatory; The Open LM system can function without the use of these two components.

The OpenLM software package also includes several optional modules / capabilities, which are commonly referred to as “OpenLM extensions”. These extensions provide additional functions such as:

  • OpenLM Active Agent (Active release of licenses)
  • External DB support
  • Groups and projects management
  • Role based security
  • Option file management
  • OpenLM Alerts
  • OpenLM Logs Uploader

The OpenLM Extensions are separately licensed:

  • Some of them are included within the OpenLM Server but require additional licensing
  • Others require the installation of an additional software module.

Block Diagram

Figure1 (below) shows a generalized block diagram of OpenLM’s license management solution:

OpenLM Software Modules

OpenLM Server

The OpenLM Server is the core element of the OpenLM system. It integrates the functionality of all other peripheral system components, such as the OpenLM EasyAdmin, OpenLM Agent, OpenLM Alerts, and OpenLM Broker. It is responsible for collecting information from various system components and storing it in an embedded relational DB. External databases like Oracle or Microsoft SQL Server are also supported.

The OpenLM Server is implemented as a Windows service and could be installed on any network machine. It enables monitoring and managing of multiple license servers, over LAN or WAN networks. Common OpenLM Server configurations may vary from one or more license managers nationwide to multiple license servers located worldwide, over different time zones.

OpenLM EasyAdmin

OpenLM EasyAdmin is the administrative interface of the OpenLM system. EasyAdmin’s control panel features a desktop interface that enables users to configure the OpenLM Server; OpenLM’s core component. Some of EasyAdmin’s main properties are listed below:

  • EasyAdmin Easily extracts statistical license usage information from all attached license servers.
  • EasyAdmin’s role-based security enables system administrators to grant varying degrees of access to different groups of users.
  • EasyAdmin can run on any standard web browser (e.g.: Mozilla FireFox, Microsoft Internet Explorer, Google Chrome) and be accessed from any machine in the organization.
  • EasyAdmin features a touch interface that is compatible with mobile operating systems like Android, IOS, Blackberry and Windows Mobile. The OpenLM EasyAdmin Mobile application is particularly useful for after-hours crisis management situations.
  • EasyAdmin’s streamlined user interface design promotes simple and effective use of its unique capabilities.

OpenLM Broker

The OpenLM Broker is an optional server component that runs on the license server machine. The Broker performs tasks as dictated by OpenLM Server, and is required in order to provide advanced licensing information and sophisticated abilities.

The Broker’s main task is to extract License Manager Servers’ debug log information and to push it to the OpenLM server. This action facilitates reading of license servers’ log files. Other capabilities provided by the broker are:

  • Controlling license servers remotely (e.g. start / stop the servers)
  • Managing FLEXLM option files.
  • Generating denial reports and
  • Support of complex configurations, e.g. license servers that work over WAN networks.

The Broker is an independent java based software module that can run on any license server operating system: UNIX, Linux or Windows.

OpenLM Alert

The OpenLM Alert is a dedicated alerting service for the OpenLM system. This module alerts system administrators when predefined conditions are met. Alert service users can set complex alert conditions on multiple license servers. For example, if the combined usage of a certain feature on servers A and B is above a certain threshold, an email message will be sent, alerting those concerned to the situation. The Alert service also supports adjustable timing for alert checking and message sending. Alert destinations are also configurable; Alerts could be sent to the EasyAdmin interface, over emails, as SMS text messages, or directed to a system event log.

OpenLM Utilizer Agent

The OpenLM Utilitzer Agent is the end user tool of the OpenLM system. It provides OpenLM users with the following capabilities:

  • Query license availability.
  • Check which users are holding required licenses.
  • View a user’s full set of details as they appear on the LDAP, and communicate with users regarding license availability.
  • Receive license availability notifications as soon as requested licenses become available.
  • Report the session’s active project (mainly for billing purposes).

OpenLM Active Agent

The Active Agent incorporates all the characteristics of the Utilizer Agent. On top of that, it supports an extension that enables system administrators to shut down open application either manually, or by defining a timeout policy. In this manner, system administrators can save, close, or suspend idle applications, in order to make more efficient use of licenses. The Active Agent features a user-friendly interface that enables users to quickly reopen closed applications, or resume suspended ones.

OpenLM External Data Base (DB) Support

This extension facilitates saving license usage information on an external Data Base such as an Oracle or MS SQL Server. By default, OpenLM uses an embedded DB. External DB support is recommended for management of large licensing systems.

OpenLM Groups & Projects

This extension enables collecting license usage information from Groups of users or projects. This capability is predominantly used by companies that charge back usage time to cost centers. The Groups & Projects extension synchronizes users’ data with its LDAP Data Base (Active Directory), keeping the data collection process fully automatic.

OpenLM Role Based Security

The OpenLM Server supports a role-based security feature that enables the implementation of customized access to OpenLM tools by setting access roles. This feature facilitates the implementation of OpenLM tools for diverse groups; e.g.: help desk, system administrators, managers and developers. The role based security system secures nearly all parts of the system entities, such as listed servers, fields and action buttons.

OpenLM Option File Management

The OpenLM Option File Management extension employs LDAP (Active Directory), to enable system administrators to manage Option Files easily from the EasyAdmin web based interface. This gives the system administrators easy control over the access of user groups and individuals to licenses.

OpenLM Logs Uploader

The OpenLM Logs Uploader extension enables loading of historical FLEXlm debug log files. This extension is essential for investigating historical license usage. Logs Uploader is also necessary for checking license usage in files received from customer sites, typically in order to charge per use.

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Q&A guide for OpenLM (FAQ)

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