OpenLM will be a featured exhibitor at the upcoming Esri European Petroleum GIS Conference in London England November 6-7 2014 at the Conference Centre.
OpenLM is a leading solution provider for the management and monitoring of floating licenses with a large number of our clientele in the gas and energy industries. We are able to support such software applications such WellCAD, Trinity 3D, OpendTect among a long list of many others.
We look forward to meeting you this coming November 6-7. Please stop by booth number seven and speak to us face-to-face regarding the progress at OpenLM.
Esri European Petroleum GIS Conference 2014
OpenLM monitors FlexLM license managers, for improved Application usage management. Historically – OpenLM was written by ArcGIS users for ArcGIS users, and it is an ESRI partner.
As such, we in OpenLM receive many queries about ESRI ArcGis licensing, one of which is: “What Flexnet publisher version is my ESRI ArcGis using ?”
Well – ESRI has written it all down in this post.
ESRI has recently published the ArcGIS 10.1 SP 1 patch version.
This release contains a list of bug fixes and enhanced performance.
Relevant to OpenLM users:
One fix is related to the desktop’s license borrowing capability:
NIM060359: High Latency/Low Bandwidth connections including VPNs may prevent license borrowing.
OpenLM has already installed and tested the patch with OpenLM Server and Agent version 1.7. No compatibility issues were found.
If you have any questions regarding the upgrade of ESRI ArcGIS to the 10. SP1 version, please contact OpenLM: firstname.lastname@example.org
Licensing ArcGIS version 10
It is a common misconception that migrating to ArcGIS version 10 replaces the licensing software. This is incorrect; ESRI has only upgraded the old FLEXlm version to a newer one. The FLEXlm licensing software has gone through many changes during the passed several years, and is now called FLEXera FLEXnet for publishers. For every practical term – it is still the same good old FLEXlm software.
The main changes
The main changes that have been implemented in the ESRI ArcGIS licensing scheme include:
- The FLEXlm (Flexnet) license management tool was upgraded from version 7.* to version 11.6.
- The license file was replaced with trusted storage, in order to enhance security.
- The FLEXlm LMTOOLS UI is not provided with the ESRI ArcGIS 10 package. ESRI provides it’s own management tools.
- Borrowing licenses is made possible in ESRI ArcGIS 10.
Some problems have appeared in FlexLM reporting alongside these changes:
- Due to the use of FLEXera trusted storage some imporant FLEXlm management tools are malfunctioning, for example, lmutil.
- The FlexLM ‘lmremove’ utility has been omitted from the pool of license management commands. This is a known ESRI ArcGIS version 10 issue.
- ArcGIS 10 monitors Borrowed licenses on its proprietary interface. The license output file tends to be inaccurate when it comes to reporting Borrowed licenses. The Identity of the users who borrowed licenses is also concealed from the output file.
Effect of these issues on OpenLM
These issues have imposed several limitations on the capabilities of OpenLM when interfacing ESRI ArcGIS 10.
- Instead of the old ‘linger’ license output-file line, Borrowed licenses are marked with the “ACTIVATED LICENSE” line. These lines’ syntax excludes the identity of the user who borrowed the licenses.
- The output-file lmutil lmstat information regarding license borrowing is inaccurate; “ACTIVATED LICENSE” lines are multiplied, effectively increasing the number of licenses reported as borrowed.
- The absence of the “lmremove” utility implies that the ArcGIS license can not be removed, thus application the use of the “Suspend and Resume” method is not possible in OpenLM. Also, for the same reason, the “License removal” button in the “Active products” window is not functional.
The OpenLM Advantage
The OpenLM Active Agent may still “Save and Close” the ArcGIS 10 extension enabled application. This is regardless of the omission of the “lmremove” command. The closure process employs the applications’ own closure APIs, sent by the Active Agent, and applied by the OpenLM extension. Closing ArcGIS 10 may also be done via the “Close Application” button on EasyAdmin’s “Active Products” window.
This makes OpenLM the only solution for remotely saving & closing ArcGIS 10.
You must not panic when you see above mentioned issue during the process of ArcGIS license-claiming from ArcGIS License Manager 9.3. This is a software bug mostly observed in all level of ArcGIS software ver9.3; earlier releases of this software did not observe this problem but following mentioned all levels observed this issue.
- ArcGISArcEditor 9.3
- ArcGIS – ArcInfo 9.3
- ArcGIS – ArcView 9.3 & 9.3.1
- ArcInfo Workstation 9.3
All of the above software modules observe this problem while operating on following Windows Operating systems.
- Windows 2000
- Windows XP
- Windows 2003 Server
This bug is identified by the ID ‘NIM037135’ and FlexNet licensing error ID “-15,570” which is shown in the error report/message returned against licensing request to the server. Following error message is returned with related details:
The name of the server and license path may vary as per network configuration. The error numbering scheme will be -15 and followed by 570 after comma; this is ArcGIS error reporting format.
Reasons for error:
This happens mostly in following two conditions when network/concurrent licensing scheme for ArcGIS is implemented.
- The connection between server and license requesting machine is through VPN.
- The connection is either Dial-up or a slow ISDN/DSL one.
There is a stepwise process to resolve this issue of the software through modification of the environment variables in the Windows operating systems. The network or server client messages take certain time to process and reach at their destinations. Therefore, the waiting time of the program for communication response to reach is set a bit larger to resolve this issue on the windows OS. Stepwise procedure is given below:
- Right click My Computer and choose properties.
- On system property dialogue box choose advanced tab.
- Click on the environment Variables
- On environment variable dialogue box choose system variables field and hit the new button
- A new system variable dialogue box with two fields appears; put “FLEXLM_TIMEOUT” in variable name and put 1000000 in variable value field
- .Click OK on all three dialogue boxes to close them
- Launch the ArcGIS 9.3 program
If the problem still persists then, repeat above mentioned procedure with an increase the variable value in the multiples of 1000000 micro seconds and reach to the value which gives you satisfactory communication results.
OpenLM is now an ESRI Business partner.
ESRI uses FLEXlm (FLEXnet) software for protecting its products.
Joining the ESRI Partner network allows OpenLM to provide better support to ESRI users, making the best out of their investment in ESRI Software.