ESRI introduces ArcGIS for AutoCAD

ESRI has launched a new plug-in application for AutoCAD(v2013 or 2014) that allows for you to access and create GIS data via services from ArcGIS for Server and ArcGIS Online. From within the domain, access to GIS maps, map services, image services, and feature services are now made MUCH easier.

 

An additional selling point of the software, it allows you to edit data that’s been stored locally within the AutoCAD drawing itself or exported from ArcGIS for Desktop.

Both ESRI Desktop software and all Autodesk software are using the FLEXnet publisher for licensing. This allows sites that use both software to fully control and manage the access to licenses by using OpenLM Software.

Download ArcGIS for AutoCAD HERE

Download OpenLM HERE

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Flexnet publisher version 11.12.1 has been released

What is new in Flexnet publisher 11.12.1

The following features have been added to version 11.12.1 in comparison to its predecessor – version 11.12.

Binding items in a Virtual Environment

Felxnet Publisher has elevated the trust requirements on virtual environments. The VMID (Virtual Machine Instance ID) has been deprecated, and in its place – the MAC address, UUID (Universally unique ID) and Generation ID are all being used (where exist) to bind the Flexnet publisher installation to a specific virtual machine.

LMREMOVE

The Lmutil ‘Lmremove’ argument has been added to Trusted-Storage based Licensing. It facilitates borrowed licenses’ reclaim when enabled by the License vendor.

New Options file parameter: ACTIVATION_LOWWATER

This option enables license administrators to control the number of hybrid and activatable license that cannot be borrowed or transferred.

New Options file parameter: ACTIVATION_ EXPIRY_DAYS

Flexnet Publisher controls license activations based on the number of expiration days. If the expiration date is greater than the date set in the options file then the activation will not be successful.

OpenLM interoperability

OpenLM has been tested with the new Flexnet version and found compatible. Support for the new Options files’ administration parameters (Activation_lowwater and Activation_Expiry_Days) has been added to the list of required features, and will be implemented soon.

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FLEXlm Timeout Settings

What is FLEXlm?

FLEXlm is a license manager that manages software used by multiple end users on different computers. Notably, it allows companies to take advantage of floating licenses. A system employing floating licenses has a license pool on a host server from which end users check out licenses. When a user finishes using a software license, it is checked back into the pool, now available for another user to check out.

Further information on FLEXlm

What is FLEXlm license timeout?

FLEXlm license timeout is a feature that releases inactive licenses back to the license pool. Licensed software is determined to be inactive when a machine is completely idle, meaning no mouse clicks, keystrokes, modal dialog boxes are occurring. Its timeout settings determines how long such a period continues before licenses are freed up.

How to set FLEXlm timeout

License timeout settings can be configured for some or all the features, and are configured in the FLEXlm option file.

Further information on option files

Individual license key timeout is set by entering the variable “timeout” followed by the timeout period (in seconds).

Example: Setting AutoCAD to be timed out in 108000 seconds (3 hours)

 timeout AutoCAD 108000

License timeout for all license keys in the system is set by the variable “timeoutall,” followed by the timeout period.

Example: Setting all licenses to be timed out after 30 minutes of inactivity

timeoutall 1800

Limitations on license timeout settings

It is important to note that software vendors often impose limitations on the timeout period for their products; specifically, the minimum amount of time of inactivity after which licenses can be freed up. For example, whereas Autodesk licenses can be released after 15 minutes of inactivity, MathWorks licenses can only be released after 4 hours.

Autodesk 900 sec (15 minutes)

MathWorks 14,400 seconds (4 hours)

IBM 7200 seconds (2 hours)

Application

Customizing FLEXlm timeout settings is simple way to improve the efficiency of your company’s licenses, ensuring that end users aren’t slowed down by waiting for inactive, locked-up licenses.

 

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FLEXnet Option Files Examples

What is FLEXnet publisher?

FLEXnet publisher (formerly known as FLEXlm) is a software license manager utilized by companies to manage software shared by different people on different workstations. With what are termed “floating licenses,” FLEXnet enables end users to draw and return software licenses from a license pool on a host server.

What is a FLEXnet option file?

An option file defines various operating parameters of the license manager.

Creating/Editing an option file

In order to create an option file, save a text document in the same folder as the license file. Next, the document the according to the name of the vendor, followed by the extension “.opt”

For example, an option file for Matlab will be named “mlm.opt”. Accordingly, option files for Autodesk and ESRI ArcGIS would be named “adskflex.opt” and “ARCGIS.opt,” respectively.

Allocating licenses to a specific user group

First, define a group with the keyword “GROUP,” followed by the name of the group, followed by the members of that group. Names are all case sensitive.

Example: A group called “Matlab_Users,” consisting of Billy, Jim, and Kim

GROUP Matlab_Users billy jim kim

Next, to select which licenses to allocate to that group, type the keyword “INCLUDE,” followed by the feature name, followed by the group name.

 Example: Allocating feature “Optimization Toolbox” to the group “Matlab_Users”

 INCLUDE MATLAB GROUP Matlab_Users

These two steps are combined:

GROUP Matlab_Users billy jim kim

INCLUDE MATLAB GROUP Matlab_Users

Limiting individuals or groups of users to a maximum number of licenses

In order to limit the usage of a feature by a group, first allocate the license to that group or individual as demonstrated above. Then, set a usage limit with the keyword “MAX,” followed by the name of the feature, followed by the group name.

Example: Limiting the max number of Autocad 2002 licenses used by group “Autocad_Users,” consisting of users Ronald and Lisa, to 7. (41100ACD_2002_OF is the name of the Autocad 2002 feature)

GROUP Autocad_Users ronald lisa

INCLUDE 41100ACD_2002_0F GROUP Autocad_Users

MAX 7 41100ACD_2002_0F GROUP Autocad_Users

Excluding access to specific features

Enter the keyword “EXCLUDE,” followed by the feature name, followed by group or individual being excluding.

Example: Excluding user Franklin from feature “Geosteering plug-in for Petrel 2013”

EXCLUDE OCEAN_SLB_SIM_GEOSTEERING franklin

Controlling license borrowing

To allow someone to borrow a feature, use keyword “BORROW,” followed by the name of the borrowed feature, followed by the user or group of users.

Example: Including users Bill and Sam in the list to borrow the feature Ansys Fluent

BORROW fluent bill sam

Alternately, to exclude someone from borrowing a feature, simply replace “BORROW” with “EXCLUDE_BORROW”

Example: Excluding users Bill and Sam from the list to borrow the feature Ansys Fluent

EXCLUDE_BORROW fluent bill sam

A “borrow lowwater” determines the number of licenses that must remain unused at any given time. Enter the keyword “BORROW_LOWWATER,” followed by the feature name, followed by the number of licenses that can’t be borrowed.

 Example: Setting a borrow lowwater for the feature autocad at 5

BORROW_LOWWATER autocad 5

To adjust how long a license feature can be borrowed, enter “MAX_BORROW_HOURS,” followed by the feature name, followed by the number of hours

Example: Maxing the number of hours a solidworks feature license can be borrowed for at 15 hours

MAX_BORROW_HOURS sldworks 15

Setting license timeout

FLEXlm license timeout is a feature that releases inactive licenses back to the license pool. Enter the keyword “TIMEOUT,” followed by name of the feature, followed by the time (in seconds) after which inactive licenses are released. To set a timeout for all features, simply enter “TIMEOUTALL,” followed by the time.

Example: Setting timeout for Matlab Database Toolbox for 14400 seconds (4 hours)

TIMEOUT Database_Toolbox 14400

Example: Setting a timeout for all licenses for 108000 (3 hours)

TIMEOUT  108000

The OpenLM Difference

OpenLM allows users to harness the full capability of option files using a unique graphical user interface. This interface dramatically simplifies the process of managing license parameters by allowing companies to use active directory groups to automatically generate option files.

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Application Note 2011: Quick Installation guide for the OpenLM license management system v1.8

The OpenLM Floating license monitoring and Usage optimization tool interfaces an ever growing variety of license managers, such as Flexera FlexLM (Flexnet publisher), Beta LM, IBM LUM, DSLS, Sentinel HASP, Sentinel RMS, Reprise RLM, MathLM, LM-X and Easycopy.

Step 1: Installation

The OpenLM System components are available for download on the OpenLM site. After filling in your name and email, you would be directed to the download section. Select the OpenLM Version 1.8 section:


And start by downloading the server:

When downloading is complete, double click the downloaded *.msi file and follow the standard installation instructions.

Step 2: Configuring License Servers

When the installation is complete, click:

Windows’ Start → All Programs → OpenLM → Server → OpenLM Server Configuration

The OpenLM Server configuration window opens.

1. Add in your license servers:

  • Click the ‘Add’ button,

  • Type in the License server’s host name or IP (e.g. lm10) and Port number (e.g. 27000)

  • Select the new License server’s type (e.g. FlexLM)

  • Type in an informative name (e.g. “lm10 – ArcGis server”)

  • Select the license server’s time zone (e.g. UTC+1)

The image below demonstrates this configuration:

 

2. Select a license server and click the check button in order to ensure that OpenLM can retrieve information from that license server. This information is the input received from the License manager.

3. Repeat steps 1 & 2 for all license servers.

4. Click ‘Apply’, and “Restart now”.

Step 3: The OpenLM EasyAdmin Interface

The EasyAdmin web application is the main OpenLM Administrative and user interface.

You can find it on:

Windows’ Start → All Programs → OpenLM → OpenLM EasyAdmin2.

The OpenLM EasyAdmin opens. Click the EasyAdmin start button to explore this application’s features.

The image above is an example of an EasyAdmin workspace. It features Administrative tools, License data, License usage data, Graphic usage representation, Roles and permissions’ assignment, and Active Agent capabilities.

For more information on the OpenLM EasyAdmin web interface, please refer to this document.

Congratulations!

You now have an up and running OpenLM system.

For further information regarding the installation and preliminary configuration of the OpenLM system components, please refer to the “Application Note 2010: OpenLM license management system Complete Installation guide v1.8” document.

Revision table

Revision

Author

Date

Remarks

0.1

Orik

Apr 23,  2013

Preliminary

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OpenLM Version 1.8 Screenshots

OpenLM floating license monitoring tool

The OpenLM Floating license monitoring and Usage optimization tool interfaces an ever growing variety of license managers, such as Flexera FlexLM (Flexnet publisher), Beta LM, IBM LUM, DSLS, Sentinel HASP, Sentinel RMS, Reprise RLM, MathLM, EasyCopy, ProgeCAD and LM-X.

The OpenLM system consists of a number of modules. An overview of these modules’ function is found here. This document presents a screenshot appearance of the main OpenLM modules.

EasyAdmin

The EasyAdmin user interface is accessible from any standard internet browser, e.g.:

Mozilla FireFox, Microsoft Internet Explorer, Opera, Apple Safari & Google Chrome.

EasyAdmin Control Panel

The control panel allows users to get system status information in a single glance:

  • License server status.

  • OpenLM Broker status on each license server.

  • General statistics on license on daily and weekly license usage.

  • One-glance status of critical feature over multiple license servers.

  • Alerts system messages.

The control panel features a Windows-like interface that allows easy access and management of Windows on a standard browser interface.

EasyAdmin – Widgets – License Servers

License servers’ information includes the license manager status and the status of the OpenLM broker installed on the license server machine.

EasyAdmin – Widgets – Host availability

Host availability indication diagram provides the full information regarding the server’s activity over time.

OpenLM EasyAdmin – Widgets – Selected features statistics

OpenLM EasyAdmin – Widgets – Feature usage status

This window allows you to easily see the number of licenses used, the number of licenses borrowed, and the license-usage percentage. It’s easy to add features by using the filter.

EasyAdmin – Widgets – Alerts

The alerts window sends notifications if any problems occur with the OpenLM server.

OpenLM EasyAdmin – Management -Licenses window

The licenses window lists available licenses, and allows easy management of the organizational assets. A sophisticated sliding filter enables users to filter long lists easily.

OpenLM EasyAdmin supports advanced features like Flexnet packages (As used by Autodesk that produce Autocad). License Packages appear as boxed items.

OpenLM EasyAdmin – Management -License Procurement table

Shows comprehensive license information, as appears in the license file: Licensed packages and their member features, issuing and expiration dates, Asset info etc. (shown in the picture for Flexnet product)

OpenLM EasyAdmin – Management – Licenses not in use

Single out licenses that have not been used for a predefined period of time.

 

OpenLM EasyAdmin – Management – License utilization

This bar chart represents a histogram of license usage, i.e. each column ‘x’ answers the question: “what is the percentage of usage time that x licenses have been in use”. This form of presentation ignores momentary usage peaks, and provides a vivid realization of the true license consumption pattern. It clearly depicts the number of licenses that are actually required in the organization.

OpenLM EasyAdmin – Operational – Currently Consumed Licenses window

License managers may sometimes label licenses as occupied, when in fact they are idle and wasting your limited resources.

OpenLM EasyAdmin identifies these conditions, and resolves the problem of idle licenses.

The Active Products window lists all active users. It also serves as an interface for authorized system managers to retrieve a license from any user when necessary.

OpenLM EasyAdmin – Operational – Released Licenses window

The Released Licenses window reports license release (check-ins).

This functionality is only relevant for applications with supported extensions such as ESRI Desktop ArcGIS and Autodesk.

OpenLM EasyAdmin – Reports – License Activity

The License Activity window is a very powerful tool that enables system administrators and managers to produce sophisticated reports, and track license activity of individual users. This window facilitates license statistics report generation according to Workstations, Features, Users, Groups, and Projects.

OpenLM EasyAdmin – Reports – Denials window

OpenLM accumulates reports of license request denials. Thus it provides the comprehensive exact information, which is required for establishing a correct license purchasing policy.

OpenLM EasyAdmin – Recent features denials

This window provides preliminary statistic processing of license denials per feature: It presents the number of denied license requests in long term and short term period.

OpenLM EasyAdmin – Reports – License usage

The license usage reports allows system administrators to compare the actual license usage to the number of available licenses.

The smart Filter enables users to build a customized list of licenses and get the total usage on those licenses.

OpenLM EasyAdmin – Reports – Groups and Projects Usage

OpenLM enables organization to manage users according to groups and projects, and obtain the total usage time for these groups very easily.

This could be done either manually, or by synchronizing the OpenLM database with the organization’s Active directory. This functionality is often applied in order to implement license charge back policy (license usage billing).

Project Report

Project reporting enables project-oriented companies to get license usage time according to the active project, as reported by the end user.

Group Report

Group reporting allows managers and system administrators to obtain license usage statistics according to groups.

EasyAdmin – Administration

The configuration screens allows users to set their preferences. The choice of working hours effects the statistical information which is calculated shown to all system users.

EasyAdmin – User Settings

The configured preferences in the “User settings” window effect the format of information as it is presented to the User.

OpenLM EasyAdmin – Users and Permissions – Workstations window

The Workstations window provides all the information a system administrator needs in order to manage workstations that are accessing licenses.

This information includes:

  • Hostname

  • Agent version (if applicable)

  • Online (Workstation is online or offline)

  • Idle time (User idle time)

  • Controlled (for supported systems)

OpenLM Server

The OpenLM Server is the hub component of the OpenLM Utilizer system.

It collects license usage information from various sources and stores it in a relational database.

The OpenLM Server is a Windows service that can manage and monitor multiple license servers such as Flexera FlexLM (Flexnet publisher), Beta LM, IBM LUM, DSLS, Sentinel HASP, Sentinel RMS, Reprise RLM, MathLM, and LM-X, located in different time zones and running on different operating systems (UNIX, Linux, or Windows).

For more information please refer to:

Application Note 2001a: Basic OpenLM Server configuration for FlexLM

OpenLM Server Configuration Form – License Servers Tab

This tab enables system administrators to effectively configure and manage license servers such as Flexera FlexLM (Flexnet publisher), Beta LM, IBM LUM, DSLS, Sentinel HASP, Sentinel RMS, Reprise RLM, MathLM, and LM-X via the OpenLM Server.

The OpenLM server supports world-wide license server monitoring; It is important to specify the timezone of each server.

After introducing new license servers, it is recommended to click the “Check” button to verify that the OpenLM server is able to connect to the license server.

Free text display names are attached to each server for better identification.

Fail safe server (Triad configuration) may also be configured on this tab.

OpenLM Server Configuration Form – Advanced Tab

Advanced OpenLM Server settings include:

  • Option file management

  • Translate workstation names to IPs

  • Enable the OpenLM Role based permissions system

  • Logging level etc.

OpenLM Server Configuration Form – Port settings Tab

The Openlm Server interfaces all other OpenLM peripheral modules via ports, which numbers are defined in this form.

OpenLM Server Configuration – Active Directory Tab

The OpenLM server can synchronize users and user groups with organizations’ LDAP Database (Microsoft Active Directory). OpenLM provides multiple policies for Group synchronizations.


OpenLM Server Configuration Form – Notifications Tab

These settings allow OpenLM to send error notifications, updates on new releases, and other important messages aimed at improving the license usage.

OpenLM Server Configuration Form – LM tools Tab

The LM tools tab holds the directories in which every license manager commands are located.

OpenLM Agent

The end user tool of OpenLM system improves license availability, empowers the user and provides advanced functionality.

OpenLM Agent functionality:

  1. Query  license manager status (and check who is using the license).

  2. Open documents that were closed by OpenLM.

  3. Allows the user to set the active project.

  4. Allows the user to set the license level.

  5. Provides license availability notifications.

OpenLM Agent is shown as an icon on the Windows system tray:

The blue and white icon indicates connectivity to OpenLM Server.

The grey icon indicates no connectivity to OpenLM Server.

OpenLM Agent – License Usage Information

The License Usage Information window is available to the end user.

The ability to query license availability from the end user workstation is a very important step towards improving license usability.

The license usage window displays the total number of used, borrowed, and available licenses.

Click on a row to get the complete list of active users who are currently drawing on that license.

The OpenLM Agent enables users to identify who is currently running a certain floating license on which station. This is an important and useful feature for any system that incorporates floating licenses such as: Autocad, Matlab, ESRI, AVEVA, Cadence, IntelliCAD, MathCAD, Pro-Engineer, Solidworks, and Synopsys.

A click on the any of the users displays the users details as stored in OpenLM Users table. These tables can be synchronized with an organization’s LDAP database: e.g.: Microsoft Active Directory.

OpenLM Agent – License available notification

When a user is denied a specific license, the OpenLM Server sends a notification to the user once the specific license becomes available again:

OpenLM Agent – Project selection

Projects can be introduced by end-users via the OpenLM Agent (once permission is set by the administrator in the EasyAdmin interface). Just click the “Create New Project” menu item in the OpenLM Agent interface:

The “Create new Project” window opens. Users can then create new projects and associate their working hours to these projects.

For more information please refer to this document:

Application Note 2030: OpenLM license usage monitoring according to projects – v1.8.

OpenLM Agent – Set ArcGIS license level

ArcGIS end users can set the licensing level before activating the software. If such a license is available, the software will start.

OpenLM Agent Configuration Form

The OpenLM Agent Configuration form sets and tests the connection to an OpenLM server.

Note – this is the OpenLM server, NOT a license (e.g.: Flexera FLEXnet) server.

The Agent’s logging level may also be set here.

A “Silent Install” option is available for automatic distribution of the OpenLM Agent to all workstations in the network.

OpenLM Active Agent

The OpenLM Active agent boosts organizations’ license usage by actively retrieving idle licenses.

The Active Agent supports many different software products from various vendors.These include: Autodesk software – Autocad, Revit, Electrical, Architecture, Mechanical, Map 3D, MEP, Navisworks and more…

ESRI –  ArcGIS  Desktop products: ArcView, ArcEditor, ArcInfo, Network Analyst, 3d Analyst, ArcGIS Data Interoperability, ArcGIS Data Reviewer, ArcGIS Spatial Analyst and more…

The Extension provides additional functions, such as:

  1. Closing idle sessions when licenses are no longer in use.

  2. One-click reopening of closed projects.

When OpenLM saves and closes an idle session of ArcGIS, it alerts the user with a notification message. Right clicking the Active Agent icon, and selecting “Recently Closed Documents” displays all recently closed documents:

Click on one of the recently closed documents to reopen it.

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Siemens PLM license analysis and license monitoring

OpenLM supports license monitoring of a wide, and ever growing variety of license managers. Among those are Flexera FlexLM (Flexnet publisher), IBM LUM, DSLS, Sentinel HASP, Sentinel RMS, Reprise RLM, and LM-X.

This group of license management utilities encompass a great variety of licensed products. One group of such licensed products is the Siemens PLM (formerly UGS) 3D & 2D Product Lifecycle Management (PLM) group.

The OpenLM tool provides high level of application usage management and optimization for PLM licenses, providing clear and valuable usage information for Managers, License Administrators and End Users.

Siemens PLM Common Licensing

Siemens PLM employs the “Siemens PLM Software Common Licensing” tool in order to deliver a consistent licensing implementation to all PLM products. It is based on the Flexera FlexNet license management tool, and has incorporated some unique characteristics:

  • The PLM Common Licensing toolkit has adopted the Siemens PLM Software-wide licensing vendor daemon ugslmd. Consequently, all Siemens PLM products gain access to common licenses utilize this same daemon.
  • The PLM Common Licensing toolkit employs a unified license file for all PLM products.
  • The default port for the PLM ugslmd vendor daemon is 28000. That was decided in order to avoid conflicts with other applications, using the default FlexLM port 27000.
  • Composite ID (CID): This is a 12 digit hexadecimal unique machine identifier that is used as part of Siemens PLM Software licensing to lock a license file to a machine. The CID is distinguished from a FLEXnet hostid by the keyword “COMPOSITE=”.
  • NX bundles and Suite Packages: These are packages that Siemens PLM Software has predefined to meet the general needs of customers at a lower cost than purchasing individual floating licenses.

For more information on Siemens PLM Software Common Licensing, please refer to this PDF.

The OpenLM advantage

The OpenLM license monitoring tool incorporates many advantages in PLM software maintenance for members of all positions in an organization. In a nutshell:

  • Managers get a clear picture of their Software assets.
  • System Administrators are freed from managing licenses.
  • End users enjoy improved PLM license availability.

Additionally, OpenLM v 1.8 Automatically sorts NX suites, to clearly display Siemens PLM application usage measuring in its true context.

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Why don’t I see license denial reports in the Flexnet ( FlexLM ) debug log file ?

OpenLM provides a mean to monitor Flexnet publisher license denials. Please see this document for clarification. It does so by extracting information from  the FlexLM debug log file.

Denial reports may not appear in the FlexLM debug log if the application’s option file contains a NOLOG line, with a DENIED flag. If this is the case, edit the option file to exclude this flag, and restart the license server. See this document for more information.

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Trouble Shoot Form: Database Item 001 (Connection to SQL Server Database failed)

Trouble Shoot Form: Item 02.001

Title Connection to SQL Server DB failed.
Category Data Base
Date Sep 26, 2011
Handled by Rachel.
Relevant Links (link to mantis item, docs, customer correspondence etc.)
Applies to license managers FLEXlm, FLEXnet Publisher, IBM LUM, HASP, RLM, Sentinel RMS, DSLS, LM-X
Applies to license model Floating licenses, Network licenses, Concurrent licenses
Symptoms Customer reported failure to connect to a new SQL Server through EasyAdmin. Succeeded in connecting it via the Configuration form “Check” button. Customer succeeded in connecting to old FB Server through EasyAdmin.
Observed during investigation Log contained fatal error:
Login failed for user ‘DPI\ORANTESTSPATIAL$’
Trouble shoot process Credentials issue
Solution Found (Options: Found/Pending/Known Issue)

Symptoms

Customer reported a failure in connecting to an SQL Server.
The “Check” button worked OK in the “OpenLM Database Configuration” dialog box, but EasyAdmin couldn’t connect to the SQL Server. See customer’s image below.

Observed during investigation

1. The customer defined the OpenLM Server (in the “OpenLM Database Configuration” dialog box) to work with SQL server using “Windows Authentication”. This means that logging to the SQLServer was done using windows credentials.

2. The customer clicked “Check” on the “OpenLM Database Configuration” dialog box, and it worked OK because the process worked fine with these windows credentials.

3. Then he started the “OpenLM Server”. It didn’t work because it had other credentials.
The customer sent a log containing these lines:

FATAL 2011-09-26 12:11:14,276 [thread 11]  SessionProducer CreateFactory – Can’t map nhibernate domains
System.Data.SqlClient.SqlException (0x80131904): Login failed for user ‘DPI\ORANTESTSPATIAL$’.

This means that a user named DPI (on server ORANTESTSPATIAL) could not login to the SQL Server, hence the system halts (FATAL error means that the application could not recover).

Trouble shoot process

  1. The “Database credentials” dialog box may be configured wrong, e.g.: check the “Embedded” check box in the window for Databases that are located on local drives.
  1. OpenLM Service credentials: In the “Windows Services” window, Select the “OpenLM Server” item. The “OpenLM Server Properties” dialog window opens. Select the “Log On” tab.

Here you can see under what credentials the service runs. By default we install it with “Local System Account” but some users change it.

We suggest acting according to one of these options:

1. Change the OpenLM Service credentials to that of a user who has both administrative permissions and a permission to login to the SQL server.

2. Another option is not to use the “Windows Authentication” (but “SQL Server Authentication”).

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Trouble Shoot Form: Agent Item 002 (All license usage information on the Agent is blocked)

 

Title License usage reporting information on the Agent is blocked
Category Permissions and Roles.
Date Jul 6, 2011
Handled by Rachel
Relevant Links (link to mantis item, docs, customer correspondence etc.)
Applies to license managers FLEXlm, FLEXnet publisher, IBM LUM, HASP, RLM, Sentinel RMS, LM-X, DSLS
Applies to license model Floating licenses, Network licenses, Concurrent licenses
Symptoms Following the creation of an admin account in the OpenLM Server Configuration, all license usage information on the Agent is blocked
Observed during investigation
Trouble shoot process 1. Create a role.
2. Assign all the necessary resources, that will allow viewing details, to the new role.
3. Add users as members of this role.
Solution Found (Found/Pending/Known Issue)

Symptoms

The customer complained: “Every time I go to add an admin account in the OpenLM Server Configuration it blocks all license usage information on the Agent?  I’d like to password protect the EasyAdmin web application but still allow users to see the license usage through the agent. Is there a way to do this?”

Observed during investigation

An admin account on the OpenLM Server Configuration window was created. This can be done by unchecking, and then rechecking the “Enable permissions” highlighted checkbox. A small dialog box subsequently appears, requiring a name & password for the new user (e.g.: User name: admin, Password: admin).

Troubleshooting

When you enable permissions, users need to be assigned with a set of permissions that will allow them to view license servers’ details

1. Create a role: Login to EasyAdmin with the “admin” account. follow the steps described in the “Creating a new role” section of “OpenLM Roles and Permission Groups based security – Application Note 1006”.

2. Assign resources to the new role: After you save the new role, the “Resources” tab will become enabled. Navigate to that tab. Note that it is assigned with one default resource. Now you need to add all resources that have this name pattern “server_servername” e.g. server_srv1 (where srv1 is the name of the server that you will grant access to). In order to do so, Follow the description in section “Adding resources to a role” of “OpenLM Roles and Permission Groups based security – Application Note 1006”.

3. Assign the new role to the “admin” user: In order to do so, Follow the description in section “Assigning roles to a user or group of users” of “OpenLM Roles and Permission Groups based security – Application Note 1006”.

 

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