Get more out of your floating licenses

OpenLM is a complete floating license management solution designed to optimize the use of licensed software: more production for lower cost.
OpenLM is made to harvest idle licenses, and improve license utilization of any organization: big or small.

Who was the OpenLM Utilizer Designed For?

Unlike other license management systems that only offer administration and license monitoring statistics, the OpenLM Utilizer optimizes license usage in a unique manner that provides all personnel with useful license-related functions.

Organization managers:

  • Know what you have: Inventory.
  • Plan license maintenance and procurement of expensive licenses.
  • Charge projects or business units for software usage time.
  • Cut costs by dropping maintenance for licenses that are no longer in use.

Administrator view:

  • Real time license usage management
  • Alerts – Real time troubleshooting
  • Extract usage statistics information and patterns as reports or charts.
  • Roles and Permissions: Grant licenses according to specific Users’ permissions. Enforce concurrent License restriction.

End User View:

  • End users are not kept in the dark. They are informed about the status of denied licenses.
  • Receive a License availability notification when a license becomes vacant.
  • Who is using the license I need?
  • What is this person’s contact details?

Supported features

License managers:

  • OpenLM interfaces a wide variety of license managers, e.g.: FLEXlm / Flexnet, IBM LUM, Sentinel RMS, Sentinel HASP, RLM, DSLS and other leading license managers.
  • OpenLM supports Concurrent monitoring of multiple license servers on multiple time zones.
  • OpenLM supports management of Floating, Node-locked and Borrowed licenses.

Monitoring capabilities:

  • Easily review license inventory in real time.
  • Extract license activity reports, with configurable resolution.
  • Receive FLEXlm reports, statistics and charting (FLEXnet reports).
  • Receive Billing reports for any time period, per user or software (FLEXbill capabilities).

Infrastructure:

  • OpenLM may work over WAN and LAN networks.
  • OpenLM employs a web-based user interface that works with any supported browser.
  • A Mobile interface application enhances monitoring abilities for system administrators.
  • OpenLM may interface license managers that run on UNIX, Linux, or Windows’ Operating systems
  • OpenLM supports both external and embedded databases.

Proactive capabilities:

  • Release orphan licenses with a single mouse click.
  • Query users and licenses from any workstation.

Other features

  • A customizable alert system
  • An open, detailed API

OpenLM Architecture

OpenLM’s basic software package includes the core OpenLM Server module and its user interface; the OpenLM EasyAdmin module. In addition to these core components, the OpenLM Broker, OpenLM Alerts module and the OpenLM Utilizer Agent modules are also incorporated in the basic software package.

The OpenLM Server

is the core element of the OpenLM system. It integrates the functionality of all other peripheral system components, such as the OpenLM EasyAdmin, OpenLM Agent, OpenLM Alerts, and OpenLM Broker. The OpenLM Server is implemented as a Windows service and could be installed on any network machine.

OpenLM EasyAdmin

An HTTP based application that can run on any machine in your network. EasyAdmin is the reporting and management interface of OpenLM. It facilitates extraction of lisence usage statistics, and usage repots, as well as the control and optimization of license usage.

OpenLM Agent

An optional component that can be installed on any machine on the network. The Agent enables end users to query license availability and find who is using the license they need at any point in time.

OpenLM Alerts

is a dedicated alerting service for the OpenLM system. This module alerts system administrators when predefined conditions are met.

OpenLM Broker

is an optional server component that runs on the license server machine. The Broker performs tasks as dictated by OpenLM Server, and is required in order to provide advanced licensing information and sophisticated abilities.

OpenLM Screenshots

Watch the OpenLM EasyAdmin screenshots on the OpenLM site.

Want to evaluate the software ?

You can get the most updated version of OpenLM Utilizer from our OpenLM downloads area. After filling in your name and email – you’d be directed to the Downloads section. The Installation process is easy and straightforward, but if you still need any assistance – Please send an email to support@openlm.com, and we’ll be glad to help.

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Trouble Shoot Form: Broker Item 003 (LUM licenses don’t show up in EasyAdmin)

 

Title LUM licenses don’t show up in EasyAdmin
Category Broker
Date Nov 11, 2011
Handled by
Relevant Links http://bug.openlm.com/view.php?id=225
Applies to license managers LUM
Applies to license model Floating licenses, Network licenses, Concurrent licenses, Node Locked
Symptoms LUM licenses don’t show up in EasyAdmin.
Observed during dubug 1. The Broker was not sending any information to the OpenLM Server
2. The Broker “test connectivity” button clicked: Broker saw the OpenLM Server OK.
Trouble shoot process 1. Upgraded Broker version.
2. Changed the I4BLT.EXE path from the OpenLM folder to one supplied by the application vendor.
Solution Found (Found/Pending/Known Issue)

Symptom

LUM licenses don’t show up in EasyAdmin.

Solution

1. Upgrade the OpenLM Broker on the license server machine. Refer to the Application Note for reference.
2. As part of the OpenLM package, the latest version of the I4BLT.EXE file is supplied. This file may not be inter-operable (version too new) with the licensed application version. If this is the case, please follow these steps:

Changing a single port’s configuration

  1. Open the OpenLM Broker configuration tool.
  2. Select the relevant License server.
  3. Check the “Update to the following path” radio button
  4. Click the “Edit” button. The text box becomes active.
  5. In the “Path” text box, type in the path of the I4BLT.EXE file in the LUM folder, originally supplied by the application vendor.

This configuration change may also be achieved by individually typing the I4BLT.EXE file path in each Broker command text box.

Changing all ports’ configurations

  1. Open the OpenLM Broker configuration tool.
  2. Click the “Advanced Settings” wrench icon. The Advanced settings window opens.
  1. Click the “Edit” button. The text boxes become active.
  2. In the “I4BLT Path” text box, type in the path of the I4BLT.EXE file in the LUM folder, originally supplied by the application vendor.
  1. Select a specific port’s “Commands” list item. The “Commands” window opens.
  1. Check the “Update according to advanced settings” radio button, and click the “Update” button. The I4BLT path of the specific port is changed.
  2. Repeat steps 5 & 6 for all ports.
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Trouble Shoot Form: OpenLM Server Item 001(Unable to upgrade OpenLM server version)

 

Title Unable to upgrade OpenLM server version
Category Installation
Date Nov 03, 2011
Handled by Rachel, Oren
Relevant Links
Applies to license managers FLEXlm, FLEXera FLEXnet, IBM LUM, HASP, RLM, Sentinel RMS
Applies to license model Floating licenses, Network licenses, Concurrent licenses, Node Locked
Symptoms “After upgrade, server configuration will not run”
Customer could not uninstall The OpenLM Server module, due to lacking permissions.
Observed during investigation Customer could not uninstall The OpenLM Server module.
OpenLM Server Service was not uninstalled.
Trouble shoot process Uninstall and reinstall the OpenLM Server Service manually.
Solution Found (Found/Pending/Known Issue)

Symptom

The customer complained that after upgrading the OpenLM server, the server configuration form would not open.

Observed during investigation

The customer could not uninstall the OpenLM server module. Although being set as an administrator with administrative privileges, he was denied the ability to uninstall the OpenLM server service.

Solution

1. Back up the Database.
2. Uninstall the OpenLM server service, using a CMD file:

  • Compile a CMD file (e.g.: myUninstallFile.cmd) from the following code.
  • Run the CMD file as an administrator: Either from a command line, or Right-click on its icon, and choose to run it as an administrator.

// Stop the OpenLM Server service
net stop “OpenLM Server”
// Uninstall the OpenLM Server Service
“C:\Windows\Microsoft.NET\Framework\v4.0.30319\installutil.exe” /u “C:\Program Files\OpenLM\OpenLM Server\bin\OpenLM_Server.exe”
// Wait for the user to click any key
pause

3. Uninstall the OpenLM Server Using the Windows Control Panel.

Note: The OpenLM server service may be reinstalled using a CMD file in a similar manner to that of the uninstallment process:

  • Compile a CMD file (e.g.: myReinstallFile.cmd) from the following code.
  • Run the CMD file as an administrator: Either from a command line, or Right-click on its icon, and choose to run it as an administrator.

// Reinstall the OpenLM Server Service
“C:\Windows\Microsoft.NET\Framework\v4.0.30319\installutil.exe” “C:\Program Files\OpenLM\OpenLM Server\bin\OpenLM_Server.exe”
// Wait for the user to click any key
pause

4. Restart the OpenLM server service.

5. Download and run the latest OpenLM server version (MSI file)

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Trouble Shoot Form: OpenLM Server Item 002 (Connection to FlexLM license server failed)

Title Unable to connect to FlexLM license server
Category OpenLM Configuration Form
Date Nov 03, 2011
Handled by
Relevant Links
Applies to license managers FLEXlm, FLEXnet publisher
Applies to license model Floating licenses, Network licenses, Concurrent licenses, Node Locked
Symptoms No activity reported on EasyAdmin for a specific FlexLM license server
Observed during investigation A License server’s  ‘LED’ on the EasyAdmin “License Servers” window is red.
Clicking the “Check” button for one of the license servers on the OpenLM Configuration Form resulted in an error.
Trouble shoot process Check License server connectivity configuration.
Solution Found (Found/Pending/Known Issue)

Symptom

The customer complained that there was no activity on the EasyAdmin web application regarding a specific license server.

Solution

1. Make sure the License server configuration is correct:

  • Open the LMtools utility on the “Server status” tab.
  • Click the “Perform status Enquiry”. Status text appears.
  • On the “License server status” line – extract the Server name and status (e.g.: olm_lm_acad and 27000)

2. Install the OpenLM Broker on each license server machine. Refer to the Application Note for reference.

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