| Title | Can not open the Broker configuration tool. |
| Category | Broker |
| Date | Oct15, 2012 |
| Handled by | – |
| Relevant Links | – |
| Symptoms | |
| Applies to license managers | FLEXlm, FLEXnet publisher, IBM LUM, LM-X |
| Applies to license mode | Floating licenses, Network licenses, Concurrent licenses |
| Observed during investigation | |
| Trouble shoot process | See below |
| Solution |
Description
The Broker configuration tool will not open.
Troubleshoot
1. Make sure  Java 1.6 or higher is installed on the computer.
2. Make sure a 32bit/64bit compatible Java version is installed.
3. Try running the configuration tool from a command line:
- Open a command prompt as an administrator
- Navigate to the Broker directory: C:Program FilesOpenLMOpenLM Broker
- Run the Broker configuration tool from a command line: Java -jar BrokerConfigurator.jar broker.xml
If this solution (#3) worked, permissions’ issue needs to be addressed. Please address your system administrator.
