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January

2025

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Trouble Shoot Form: FlexLM item 003 (Denials do not appear in Flexnet debug log)

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Denials do not appear in the Flexnet debug log

  1. Denial reports may not appear in the FlexLM debug log if the application’s option file contains a NOLOG line, with a DENIED flag. If this is the case, edit the option file to exclude this flag, and restart the license server. See this document for more information:

Application Note (3007): OpenLM v2.0: Options File Using OpenLM EasyAdmin

  1. Another case of similar symptoms (no denial reports in the debug log) was reported by one of our customers. They were monitoring Matlab, and FlexLM seized denial reports following the .NET update KB2978128. After uninstalling this update Matlab resumed denials reports.

 

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