Trouble Shoot Form: Broker Item 003 (LUM licenses don’t show up in EasyAdmin)

Symptom

LUM licenses don’t show up in EasyAdmin.

Solution

1. Upgrade the OpenLM Broker on the license server machine. Refer to the Application Note for reference.
2. As part of the OpenLM package, the latest version of the I4BLT.EXE file is supplied. This file may not be inter-operable (version too new) with the licensed application version. If this is the case, please follow these steps:

Changing a single port’s configuration

1. Open the OpenLM Broker configuration tool.
2. Select the relevant License server.
3. Check the “Update to the following path” radio button
4. Click the “Edit” button. The text box becomes active.
5. In the “Path” text box, type in the path of the I4BLT.EXE file in the LUM folder, originally supplied by the application vendor.

This configuration change may also be achieved by individually typing the I4BLT.EXE file path in each Broker command text box.

Changing all ports’ configurations

1. Open the OpenLM Broker configuration tool.
2. Click the “Advanced Settings” wrench icon. The Advanced settings window opens.

3. Click the “Edit” button. The text boxes become active.
4. In the “I4BLT Path” text box, type in the path of the I4BLT.EXE file in the LUM folder, originally supplied by the application vendor.

5. Select a specific port’s “Commands” list item. The “Commands” window opens.

6. Check the “Update according to advanced settings” radio button, and click the “Update” button. The I4BLT path of the specific port is changed.
7. Repeat steps 5 & 6 for all ports.