| Title | Unable to connect to FlexLM license server |
| Category | OpenLM Configuration Form |
| Date | Nov 03, 2011 |
| Handled by | |
| Relevant Links | |
| Applies to license managers | FLEXlm, FLEXnet publisher |
| Applies to license model | Floating licenses, Network licenses, Concurrent licenses, Node Locked |
| Symptoms | No activity reported on EasyAdmin for a specific FlexLM license server |
| Observed during investigation | A License server’s ‘LED’ on the EasyAdmin “License Servers” window is red. Clicking the “Check” button for one of the license servers on the OpenLM Configuration Form resulted in an error. |
| Trouble shoot process | Check License server connectivity configuration. |
| Solution | Found (Found/Pending/Known Issue) |
Symptom
The customer complained that there was no activity on the EasyAdmin web application regarding a specific license server.
Solution
1. Make sure the License server configuration is correct:
- Open the LMtools utility on the “Server status” tab.
- Click the “Perform status Enquiry”. Status text appears.
- On the “License server status” line – extract the Server name and status (e.g.: olm_lm_acad and 27000)
2. Install the OpenLM Broker on each license server machine. Refer to the Application Note for reference.
