ArcGIS Online

OpenLM connects to ArcGIS Online to retrieve license quantities and usage data.

Before you begin

• OpenLM Platform.
• OpenLM Broker v25.x or later, installed and approved in Broker Hub.
• ArcGIS Online administrator credentials.

Two-factor authentication is not supported

OpenLM cannot monitor ArcGIS Online accounts that have two-factor authentication (2FA) enabled. Disable 2FA on the monitoring account before you continue.

Add ArcGIS Online to OpenLM

1. In OpenLM Platform, go to License Manager Servers.

2. Select Add LM.

3. Enter a descriptive Display Name.

   Enter a descriptive Display Name

4. From Type, select ArcGIS Online.

5. In LM Address, enter https://www.arcgis.com.

6. Enter the ArcGIS Online administrator username and password.

7. Select the license manager's time zone.

8. Select Test Connection and confirm the test passes.

   Successful connection

9. Select Save.

License usage and allocation data appears in OpenLM reports within a few minutes.

Approve ArcGIS Online in OpenLM Platform

1. Sign in to OpenLM Platform.
2. From the menu, go to License Servers → Pending Server.
3. Select the ArcGIS Online license manager, then select Approve and Merge.

Verify the integration

1. In OpenLM Platform, go to License Servers Live → Server Statistics.
2. Confirm ArcGIS Online appears with a green status indicator.

note

It can take up to 3 minutes for the status to update for a new connection.