Denials

Definition: This page presents a comprehensive, drill-through summary of license denial events. Access it from both the Denials Report Page and the Integrated Denials Report Page to review granular details for each denial, including user, feature, server, and timestamp data. This table supports in-depth troubleshooting and analysis of access issues.

Detailed Table View of License Denials (Accessed through Drill-through)

Visualizations

• Denials Details Table: This table provides a comprehensive summary of denial events, accessible through drill-through from the Denials Report and Integrated Denials Report pages. It includes key details such as Username, User Group, First Name, Last Name, Workstation, Denial Date-Time, Server, Port, Feature, Version, License Type, and any associated Additional Key. Additionally, it captures critical data on the number of licenses, Major and Minor Error Codes, and the specific error encountered.

With this information, the report offers valuable insight into license denial patterns and potential issues, helping teams to pinpoint specific errors, understand user-level impacts, and optimize license allocation to reduce denials and enhance overall accessibility.

Values displayed:

• Username

• Group Name

• First Name

• Last Name

• Workstation

• Denial Date

• Server Name

• Port

• Feature Name

• Version

• License Type

• Additional Key

• Number of Licenses

• Major Error

• Minor Error

• Error Message

• Filters:

• Date Duration: Users can select any date range within a rolling 10-year window from 1st January 2015 to 17th July 2025.

• Day of Week: Users can select any day of week from this filter.

• Server Name: Users can select any server name from this filter.

• Vendor: Users can select any vendor from this filter.

• License Type: Users can select any license type from this filter.

• Additional Key: Users can select any additional key from this filter.

• Error Message: Users can select any error message type from this filter.

• Denial Category: Users can select any denial category from this filter.

• Denial Status: Users can select any denial status from this filter.

• Feature Name: Users can select any feature name from this filter.

• User Country: Users can select any user country from this filter.

• Group Name: Users can select any group name from this filter.

• Workstation: Users can select any workstation from this filter.