Denials

Definition: A report that summarizes events where the system denies users access to licenses because no capacity remains. Use it to identify licensing gaps and peak load issues.

This report shows where users cannot get a license because none are available. Use it to pinpoint licensing shortfalls and peak demand challenges.

Visualizations

• Total Number of Denials by Username: Displays the total number of denials grouped by username, helping identify users frequently facing access issues.

Values displayed:

• Username

• Total Denials: The number of distinct denials.

• Total Number of Denials by Feature Name: Displays the total number of denials grouped by feature name, allowing analysis of which features are most often denied to users.

Values displayed:

• Feature Name

• Total Denials: The number of distinct denials.

• Filters:

• Date Duration: Users can select any date range within a rolling 10-year window from 1st January 2015 to 17th July 2025.

• Day of Week: Users can select any day of week from this filter.

• Server Name: Users can select any server name from this filter.

• Vendor: Users can select any vendor from this filter.

• License Type: Users can select any license type from this filter.

• Additional Key: Users can select any additional key from this filter.

• Error Message: Users can select any error message type from this filter.

• Denial Category: Users can select any denial category from this filter.

• Denial Status: Users can select any denial status from this filter.

• Feature Name: Users can select any feature name from this filter.

• User Country: Users can select any user country from this filter.

• Group Name: Users can select any group name from this filter.

• Workstation: Users can select any workstation from this filter.