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Verify your setup

After installing all components and connecting a license manager, run through this checklist to confirm that data is flowing through the system.

Verification checklist

Troubleshooting

SymptomLikely causeAction
Broker not visible in Broker HubAuthorization file missing or expiredRe-generate the authorization file in Identity Service and re-upload it.
License server shows red statusBroker cannot reach the license serverCheck network connectivity and verify the port and hostname in Broker configuration.
Agent not visible in Agents HubFirewall blocking outbound HTTPSVerify that the workstation allows outbound traffic on port 443.
No data in reportsCollection cycle not yet completedWait 15 minutes. If data still does not appear, check Broker Hub and Agents Hub for error messages.

What's next

Your OpenLM Platform is now collecting data. Explore these areas to get more value from the system: