---
title: OpenText
description: OpenLM can interface with OpenText to monitor license usage and obtain statistics. This guide is based on integration with OpenLM Broker v4.8.8 or.
product: OpenLM Version 25 / v26 (legacy)
---

> **OpenLM Version 25 / v26 (legacy).** This page documents the legacy product, not OpenLM Platform.

OpenLM can interface with OpenText to monitor license usage and obtain statistics.  
This guide is based on integration with OpenLM Broker v4.8.8 or higher.  
For older Broker versions using the EventLog Monitor tool, see [this KB](https://www.openlm.com/knowledge-base/interfacing-the-opentext-license-manager-kb4001s/).

## Requirements

- **OpenLM SLM** v4.3 or higher installed on a machine in your organization  
- **OpenLM Broker** v4.8.8 or higher installed on the same machine as OpenText  

## Monitoring capabilities and features

| Feature | Resolution | License totals | License usage | Denials reporting | Borrowed license reporting | Expiration date reporting | Multiple server redundancy |
| --- | --- | --- | --- | --- | --- | --- | --- |
| Support | By second | ✔ | ✔ | ✔ | ❌ | ✔ | ❌ |

Using Broker also allows buffered communication and remote start/stop of the license manager service.

## Activating OpenText logging

1. Open the `ImgLM.ini` file on the OpenText server.  
2. In **Event log message IDs**, set the value to `1` for events you want logged and `0` for those you don't.  
   Example:  
    ```
    257=1
    ```

    This means that a successful license check-out event will not be logged, whereas
```
257=1

```
    means that a successful license check-out will be logged, but a failed check-out will not.
logs successful license check-outs.  
3. In **Event Log File** settings:  
- **Max Size**: set to a large enough value in MB.  
- **Max Duration**: set to 365 days.

## Broker configuration

*How OpenLM interfaces with OpenText*

1. In Broker, select **Add Port**.  
2. Enter any port number (OpenText is log-file only, for example, `12345`).  
3. In **License Manager Type**, select **OpenText**. Select **Apply**.  
4. In **Vendors**, enter the name you want shown in reports (for example, `OpenText`).  
5. In **Log Files**, select **Add Log File** and browse to the OpenText log file path (for example, `C:\OpenText\ImgLM_##_##_##.txt`).  
6. Select **Advanced** and enable **Watch Files by Pattern**.  
7. Select **Apply**.  
8. Open the `opentext@PORT.properties` file in the Broker installation folder and adjust settings:  
- `monitored.log.next`: `newest` (default) or `newer` for testing.  
- `date.format`: default `MM/dd/yyyy HH:mm:ss`.  
- `opentext.feature.name`: feature to monitor (for example, `OpenText Desktop Viewer`).  
- `total.<FeatureName>`: total licenses for that feature (for example, `total.OpenText Desktop Viewer=10`).  
9. Save changes and **Restart Broker**.

## SLM configuration

### Automatic (EasyAdmin)

1. Open EasyAdmin (on-premises or [cloud](https://easyadmin.openlm.com/)).  
2. Approve the pending OpenText license manager under **Servers pending approval**.  

### Manual

1. In EasyAdmin → **Start → Administration → License Manager Servers**, select **Add LM**.  
2. **Type**: `OpenLM Generic`.  
3. **Display Name**: for example, `OpenText license manager`.  
4. Set **Time Zone**.  
5. Enter **Hostname** and **Port** (must match Broker settings).  
6. **Use Broker**: activated.  
7. (Optional) In **Custom Fields**, add country, usage scope, description.  
8. Select **Save**.

## Verifying in EasyAdmin

1. In EasyAdmin, go to **Start → Widgets → License Servers**.  
2. Confirm the OpenText license manager appears in the list.  
3. A green circle indicates an active connection.  
New connections may take up to 3 minutes to show as active.