Legacy system requirements

SLM

View SLM requirements

SLM infrastructure minimum requirements

• Four-core CPU
• 16 GB memory
• Static MAC address (Cloud-based servers must use ENI)
• PowerShell

We also recommend consulting the optimal configuration guide for more in-depth information.

SLM port configuration

Component Machine	Inbound Port(s)	Outbound Port(s)	Comment(s)
OpenLM SLM	5015, 5005	5000, 7026, 1433 (MSSQL), 3306 (MySQL/Maria)	In case Identity Service is used. In case Directory Sync is used. In case ServiceNow (External Platform Service) is used. According to the DB used and the port the DB is using.
Identity Service	5000, 443	5015, 7026, 8888	OpenLM SLM. In case DSS is used. In case ServiceNow (External Platform Service) is used. In case Reports Scheduler is used.
Directory Sync	7026	5015	5000 (SLM). Identity Service (if used).
End-User Services	53555	5015	5000 (SLM). Identity Service (if used).
ServiceNow (External Platform/Pentaho)	5005, 1433 (MSSQL), 3306 (MySQL/MariaDB)	5015	443 (SLM). HTTPS ServiceNow instance. For OpenLM DB.
Applications Manager	27080	5015	API for vendor filtering and security.
Reports Scheduler	8888	5015	API for email settings and user emails.
Broker	5090	5015	SLM, open port at all times.
Workstation Agent	27080	5015	App Manager (in case it's used), SLM.
DSA (8081: For hosting only)	7026	Directories ports	DSS.
DSS	According to the directory scanned	7026	Directories ports.
External DB	DB port	Directories ports, 5000	According to the directory scanned. If Identity Service is used.

SLM HTTP Server

OpenLM is provided with integrated Kestrel support.

SLM supported operating systems

warning

.NET 8 SDK is required for OpenLM v25 and is not installed automatically. Please install it manually before upgrading.

SSL

A certificate from a trusted certificate authority (CA) is required. Self-signed certificates are not supported.

Windows

Supported versions: Windows Server 2016 and above. Windows Server 2022, Windows Server 2025.

Linux

Tested on CentOS 7 and 8, Ubuntu 21.04.

The following packages need to be installed as a prerequisite:

• PowerShell Core 7.4.5
• .NET Core 8 (dotnet-sdk-8)
• Systemctl command (systemd)
• redhat-lsb package (installed by default in Ubuntu)
• libgdiplus

To install, download either the tar.gz package or rpm (recommended) from our download area.

SLM database requirements

The following types of databases are supported:

• SQL Server 2022 – tested and supported.
• MS SQL Server – Versions 2016, 2017, 2019, and 2022 are tested and supported.
• MySQL – Recommended version MySQL 8.
• MariaDB – MariaDB Server 10.6, 11.4.

One of the above types of databases is required for OpenLM.

note

The OpenLM database name should not contain any spaces.

For MS SQL Server

• Set the collation to SQL_Latin1_General_CP1_CS_AS
• It is recommended to connect using an SQL Server Authenticated user
• Make sure the user has rights to read, write, and change the database (db_owner)

For MySQL Server

• Use the following script to create the database for OpenLM:

  CREATE SCHEMA `openlm_database_name` DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_bin;

• On the blank database, run the script:

  SET SQL_SAFE_UPDATES = 0;

MariaDB

It is recommended that MySQL Workbench be installed to interface with the MariaDB server.

Please refer to the following link for the list of best practices for each of the above database types: OpenLM Database Optimal Configuration – Recommendations.

SLM supported web browsers

OpenLM EasyAdmin is the OpenLM management interface. The web browsers below are tested and supported:

• Mozilla Firefox
• Microsoft Edge
• Google Chrome

It is recommended to use the latest version of the above web browsers. For Edge, it is recommended to use the latest version (or at least Chromium-based Edge).

Broker

View Broker requirements

Broker system requirements

• Memory: 4 GB of RAM (recommended: 8 GB)
• Java requirement: Latest release of Java 8 or 11 (OpenJDK supported)
• .NET Framework 4.5.2 or higher required for Windows installer

Broker supported platforms

OS Version	Support Level	Comments
Windows Server 2012	Tested, Fully Supported	Provided with installer and configuration wizard
Windows Server 2012 R2	Tested, Fully Supported	Provided with installer and configuration wizard
Windows Server 2016	Tested, Fully Supported	Provided with installer and configuration wizard
Windows Server 2016 R2	Tested, Fully Supported	Provided with installer and configuration wizard
Windows Server 2019	Tested, Fully Supported	Provided with installer and configuration wizard
Windows Server 2022	Tested, Fully Supported	Provided with installer and configuration wizard
Windows 7 (32-bit)	Tested, Fully Supported (only Broker v4.4)	Provided with installer and configuration wizard
Windows 7 (64-bit)	Tested, Fully Supported (only Broker v4.4)	Provided with installer and configuration wizard
Windows 8 (all)	Not Supported	–
Windows 8.1	Tested, Fully Supported	Provided with installer and configuration wizard
Windows 10	Tested, Fully Supported	Provided with installer and configuration wizard
Ubuntu 14.04, 16.x, 18.x	Tested, Fully Supported	Provided archive tar.gz file
CentOS 6, 7	Tested, Fully Supported	Provided archive tar.gz file
Other Unix/Linux OS	Should work	Provided archive tar.gz file

Applications Manager

View Applications Manager requirements

The OpenLM Applications Manager should be installed on the same machine as the License Server (e.g. FLEXlm), adjacent to the OpenLM Broker. It is implemented as a Java application, and as such it can run on any operating system that supports Java (e.g. Windows or Unix/Linux).

.NET Framework 4.5.2 or higher is required to run the installer on Windows machines.

We recommend consulting the optimal configuration guide for Applications Manager for a more in-depth answer as to system requirements.

Reporting Hub

View Reporting Hub requirements

Reporting Hub system requirements

The OpenLM Reporting Hub requires a Windows operating system, with the following minimum hardware requirements:

For small databases (under 100 GB):

• RAM – 8 GB
• CPU – 2.1 GHz+ Dual-Core
• Storage – At least twice the size of your current OpenLM database, with room for growth

For large databases (over 100 GB):

• RAM – 16 GB
• CPU – 2.1 GHz+ Dual-Core
• Storage – At least twice the size of your current OpenLM database, with room for growth

Reporting Hub supported source database types

• MariaDB
• SQL Server
• MySQL

Reporting Hub supported destination database types

• PostgreSQL (Reporting Hub embedded database)
• SQL Server
• MySQL

Reporting Hub component requirements

Component	Requirement
Data Integration	Java JDK 11
Postgres Server	Required
Power BI Desktop	Required

End-User Services

View End-User Services requirements

End-User Services infrastructure requirements

• Minimum hardware requirements: dual-core CPU, 2 GB of RAM
• Tested on Windows 10, Ubuntu 18, Ubuntu 20, and CentOS 8
• End-User Services is a self-contained .NET Core app – no runtimes are required to run the actual software since all files and libraries are bundled with the installers
• End-User Services needs to connect to these TCP ports: 5015 (default for OpenLM Server), 5000 (OpenLM Identity, if used) and listen to TCP 53555 (can be changed in appsettings.json)
• Outbound connections are required for browser notifications

Workstation Agent

View Workstation Agent requirements

Workstation Agent minimum hardware requirements

• Dual-core CPU
• 2 GB of RAM

Workstation Agent platform support

Tested on:

• Windows 10
• Windows 11
• Ubuntu 18
• Ubuntu 20
• CentOS 8

Workstation Agent dependencies

• The Linux Workstation Agent requires a pre-installed libXScrnSaver library when installed on CentOS using the tar.gz package
• The Workstation Agent is a self-contained .NET app (no additional runtimes required)

Workstation Agent network requirements

The Workstation Agent needs to connect to TCP port 443 for communications with:

• Agents Hub
• OpenLM Identity Service

Directory Sync

View Directory Sync requirements

Directory Sync hardware requirements

• Dual-core CPU
• 4 GB memory (recommended: 8 GB)

Directory Sync platform requirements

• Windows only

Directory Sync dependencies

• .NET Framework 4.5.2 or higher required to run the installer
• Self-contained .NET Core application (no additional runtimes required)

Directory Sync port configuration

• Port 8081 must be free during installation
• If occupied, edit kestrel.config in the DSA installation folder (C:\Program Files\OpenLM\OpenLM Directory Synchronization Agent)
• Change port number and restart the Directory Synchronization Agent service

Directory Sync network requirements

When installed separately from OpenLM Server:

• DSA machine requires outbound access to port 7026

Directory Sync supported directory services

• Microsoft Active Directory
• NetIQ eDirectory
• ApacheDS
• AzureAD

Reports Scheduler

View Reports Scheduler requirements

Reports Scheduler system requirements

• Hardware: Dual-core CPU, 4 GB memory (recommended: 8 GB)
• Platform: Windows only. Linux is not supported.